Contact Us

Customer Service for Online Products:
Please refer to Customer Service for any billing, shipping, ordering and product information inquiries.
Toll Free Telephone: 1-800-342-5647
Telephone: 704-559-7601
Email: customerrelations@ftserussell.com
Availability: Monday through Friday, 8a.m.-5p.m. Eastern Time

Technical Support for Online Products:
Toll Free Telephone: 1-800-342-5647
Email: technicalsupport@ftserussell.com
Availability: Monday through Friday, 8a.m.-5p.m. Eastern Time

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WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION ON THE WEBSITE. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION. WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE.